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What to do when an online account sends messages without you doing it.
Short answer
Secure the account, review active sessions and connected apps, change the password, and warn contacts not to trust suspicious messages sent from your account.
Unexpected messages may indicate that someone accessed your account or that a connected application has access.
Change the password and sign out of unfamiliar sessions.
Review connected applications and remove access you do not recognise.
Tell affected contacts not to click links, send money, or share information based on suspicious messages from your account.
Check it now
The essentials for keeping your most important accounts locked down.
Open the checkSomething already happened?
If you entered your password on a suspicious website, treat that password as compromised. Go directly to the real service, change it, turn on MFA, and check recent account activity.
If you see activity you don't recognise, secure the affected account directly, change the password, enable MFA, review recent activity and linked devices, and contact the provider if necessary.
If your WhatsApp account may have been compromised, secure the account through the official WhatsApp recovery process, check linked devices, protect your phone number and warn contacts if messages were sent from your account.
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