Cyber Conduct

South African Cyber Law

Unsolicited Commercial Communications

The ECT Act contains provisions dealing with unsolicited commercial communications, commonly associated with electronic spam.

Commercial communications

The Act regulates unsolicited commercial communications and establishes requirements relating to how such communications may be sent.

Electronic marketing can also engage POPIA, particularly its specific rules concerning electronic direct marketing.

Keep evidence

Save the original message, sender address or number, date and time and any unsubscribe mechanism that was provided.

If you unsubscribed and continued receiving messages, retain evidence of both the original communication and your unsubscribe request.

Do not confuse spam with every unwanted message

The legal provisions concerning unsolicited commercial communications concern commercial communications and their statutory requirements.

Harassing, threatening or abusive communications can raise different legal issues under other laws.

Official source

Read the official legislation from the South African government:

Electronic Communications and Transactions Act 25 of 2002 — South African Government

Important

Cyber Conduct provides general educational information, not legal advice. South African legislation can change, and the application of the law depends on the facts of each situation. For a specific legal matter, consider obtaining advice from a qualified legal professional or the relevant authority.

Related