Cyber Conduct
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Families & Children4 min·Beginner

My Child Shared Personal Information Online

What to do when a child shares personal information with someone online.

Short answer

Find out exactly what was shared and with whom. Stop further contact or disclosure, secure any affected accounts, and preserve evidence if the situation involves threats or exploitation.

Start by finding out what was shared without shaming the child for making the mistake.

Personal information can include a full name, address, school, phone number, photographs, passwords, location, or identity documents.

Change passwords and review privacy settings if account information was exposed.

If an adult is contacting the child in a sexual, threatening, coercive, or exploitative way, preserve evidence and seek appropriate child-safety support.

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